CONSULTANT-CENTERED

We believe that consultants are the most important part of our business… because happy employees generate successful companies. We have an entire team dedicated to our consultants to ensure the hiring and on-boarding process is as smooth as possible.

Our field team of tech recruiters and account executives maintain close relationships with their consultants by having regular face-to-face interaction and digital communication.

Feature Selling Points

• We believe that consultants are one of the most important parts of our business…because happy employees make successful companies.
• Consultants come first because if we have happy consultants we’ll have happy clients.
• We have an entire team dedicated to our consultants called Consultant Care. This team is compiled of Consultant Care specialists along with our Finance team to ensure they have a smooth onboarding process, have a positive experience and are paid on time. They make them feel a part of the Optomi family
• When we engage our candidates, we make sure we identify what is important to that consultant as they entertain a new job opportunity. Our goal is to ensure the position aligns with their professional goals as best we can.
• We utilize an acronym called CLAMS to help us identify what is important to that consultant as they entertain a new job opportunity.

CLAMS stands for the following;

Challenges (is a challenging environment what’s important in their next job)

Location (is what’s important the client location because they want to be able to make their child’s afternoon soccer practice)

Advancement (are they looking for a fast career growth path)

Money( are they looking for a higher compensation)

Security (do they want more job security)

Benefits to Client

• By understanding our candidates true hot buttons and triggers for changing jobs, we are able to set the right expectations with our clients right from the beginning.
• The knowledge of the candidate allows the client to put on their “sales hat” and understand what will excite the candidate to come on board.
• Because our consultants are personally connected to our Optomi Consultant-Care team, they tend to more quickly adjust to their new environment and can be more productive at the start. And again, happy consultants make happy clients.
• Both our AE”s and TR’s have individual targets on how often they follow up with their consultants. They are expected to call the consultant at the end of the first day on the job, end of the first week on the job and at minimum on a monthly basis thereafter. By keeping the communication constant and open, we are able to address any concerns/issues that may occur during the contract period.

“From one of our consultants:

“Thank you very much for taking time out of your busy schedule to meet with me last Wednesday. It was truly a pleasure to get the chance to meet with such a great group of people. Your enthusiasm for doing good and helping people to reach their full potential is truly inspiring. I believe that Optomi was the key to finding the next stepping stone in my career, and for that I am grateful.”

– Project Manager, April, 2014

Optomi U Course: Consultant Care