OPS GLOSSARY TERMS…
CONTRACT
Providing a client a temporary resource to fulfill a particular need for a certain amount of time.
CONTRACT TO HIRE
Also known as, C2H. Providing a client a resource that will be evaluated during his or her contract for a full-time position with the client company after a minimum of 6 months.
DIRECT HIRE
Also known as DH. Providing a client a resource that immediately becomes a full time employee with a company once they are identified by our organization.
CULTURE
Company culture grows from roots formed through the daily practices, values, and programs in place in a work environment. It creates an undeniable impact on our work experience.
SPP
Starts Per Producer
HEADCOUNT
Starts/Placements
GROSS PROFIT (GP)
Is the profit a company makes after deducting the costs associated with making and selling its products or the cost of services provided. Our GP is the result of Pate Rate + Burden – Bill Rate
REVENUE
Amount of money that a company actually receives during a specific period; top line or gross income
MARKUP
Pay rate divided by the bill rate without the burden. We strive for a 60% markup.
COMMITS
The number of people you are committing to confirm
BUSINESS REQUIREMENT
A position or opportunity brought forth by a potential or current customer that is owned by the sales team and assigning a Tech Recruiter(s) to identify the talent
MSA
Master Services Agreement- otherwise known as client contract. Typically needs to be signed in order for us to do business with the client.
SLA’S
Acronym for Service Level Agreement. Basically, we have a contract with our clients to provide a certain level of support to our clients.
VMS
Vendor Managed System- usually present with large, enterprise clients; 3rd party provider that manages client reqs
MSP
Short for “Managed Service Provider”. The practice of outsourcing day-to-day management responsibilities as a strategic method for improving operations. This can include outsourcing HR-activities, Production Support and lifecycle build/maintenance activities. The person or organization who owns or has direct oversight of the organization or system being managed is referred to as the offer-er, client, or customer. The person or organization that accepts and provides the. managed service is regarded as the service provider.
PAY RATE
What we pay the consultant
BILL RATE
What we bill the client
HIT RATE
Ratio of Send Outs to Placements
COMPENSATION
The required/requested compensation/pay rate by a candidate, and also what we are able to provide the candidate based on our client’s criteria and budget.
OUTSOURCING
The practice of having certain job functions done outside a company instead of having an in-house department or employee handle them; functions can be outsourced to either a third party or an individual
PROJECT NEEDS
These are individuals that a current customer needs, only contract based, for a particular project within one of the IT departments
CORP 2 CORP (C2C)
“Corp to Corp” (C2C) merely implies that as an alternative to paying a person, another business will pay an LLC or corporation for your services. We work with two different types of candidates in this arena. The first, is an independent business owner who subcontracts their services through a Recruiting Firm such as OPS. We also work with corporations who sponsor IT Professionals so they are allowed to work in the United States.
SUBCONTRACTOR
A subcontractor is an individual or in many cases a business that signs a contract to perform part or all of the obligations of another’s contract.
INTERNAL GLOSSARY TERMS…
OTT
(Optomi’s Top Talent) – when we pre-send or sell a candidate to a manager without an official requisition.
SPI’S
Acronym that helps AE’s identify what a company may offer to attract top consultants. Selling Points of Interest.
BH
Acronym for Bullhorn, our internal customer/candidate management system.
JOB BOARDS
White boards in each office that have critical information regarding current open orders, pay rates, bill rates and information regarding candidate coverage. A Job Board can also be referred to when referencing tools such as DICE and CareerBuilder, sites that actively interviewing candidates can utilize to post their resumes.
OPT2VUE
Acronym for VIRTUAL INTERVIEWING. Opt2Vue is our video technology tool used during Optomi’s submittal packages.
CLAMS
Acronym that helps recruiters identify what is driving the need to look for another job or opportunity. Challenges, Location, Advancement, Money, Security.
ONH
Offer, Need and How; this is found within the Prescreen.
SUBMISSION
When you send full submittal package to an Account Executive.
SENDOUT
When full submitted candidate gets sent out to the client.
CANDIDATE
An individual that our Tech Recruiters set up a Prescreen with and start to try and identify an opportunity for them.
CONSULTANT
An individual that has been placed at one of our customers and that is working for Optomi or Santeka.
TARGET CLIENT
This is a prospect customer that our sales associates are looking to work with but they are not a current customer at the moment.
CUSTOMER
This is an organization that we are currently working with, whether that is one or all three brands of OPS.
LAWS OF LEADERSHIP
Derived from the book – The 21 Irrefutable Laws of Leadership. We have selected 10 key “laws” to implement.